| 1. What is included with the jacket that I receive from my school? |
|
The school awards the jacket with the award letter,
which is sewn on the front, left side of the jacket.
Each award letter comes with an insert designating the activity in which a student has
earned the jacket. You are financially
responsible for anything else that you might wish to
have on your jacket to show your achievements.
If your organization does not provide you
with the jacket, then you are responsible for
the jacket and patches. Jackets must be earned
through the school. |
| |
| 2. How do I order my patches? |
| You may order
items to personalize your jacket by using our
online e-form or you can mail or fax the order
form you received when you were sized at school.
Your order must be returned to All
American Letter Jackets. Do not turn your
patch order in at school. |
| |
| 3. When do I order my patches? |
| After you have
sized for your letter jacket at school, you have
7 days from your sizing date to submit your patch
order. You can order additional patches anytime
by using our online loose patch order form.
Loose patches are shipped UPS and are delivered
to the address you provide on the
order form. |
| |
| 4. Will my patches be sewn on my jacket when it arrives? |
| Yes! If your
order is mailed, faxed, or submitted online
within 7 days of your sizing date (listed on your order
form) along with payment in full, your patches
will be sewn on your jacket before it is
shipped to the school. |
| |
| 5. Why should I order my patches now from All American? |
You can order
patches at anytime throughout your high school
years, however if you order your patches before the
deadline…
> You will receive
your jacket with your award patches sewn
on…ready to wear!
> Our patches are
color coordinated to match your schools official
award letter and jacket.
> You will save
time, money, and effort by having your jacket
assembled before it arrives. |
| |
| 6. How do I pay for my patches? |
| Since all
patches are custom made, payment in full is
required before we can process your order. You may pay by
cash, credit card, check, or money order.
(Please do not send cash by mail.) |
| |
| 7. How do I determine my jacket size? |
| Sizing will be
offered by a jacket representative at your
school. You will try on actual jackets at the
“in-school” sizing date and select the size of
YOUR CHOICE at that time. You will be asked to
initial your approval of that size. |
| |
| 8. Can I change my jacket size? |
| You have 3
days from the sizing date to change your
jacket size. Changes must be made in writing by fax
(832-912-8706) or email
info@allamericanletterjackets.com . Please
include your name, school, and
organization along with the size change you are
requesting. |
| |
| 9. Why don’t I see a place to put my jacket size on the online order form? |
| The letter jacket is an
official award of the school and your name must
appear on an eligibility list. Therefore, the
jacket ordering process starts at school and is
a separate process from ordering patches. If
you were sized at school, you will receive a
jacket regardless of whether or not you order
patches. The web site is for ordering patches
only. |
| |
| 10. When and where will my jacket be delivered? |
| Custom jacket
manufacturing takes approximately 6 to 8 weeks.
Jackets are shipped to the school to be awarded
by your coach or sponsor. |
| |
| 11. What do I do if I already have my jacket and want to order additional patches? |
| You can order
additional patches anytime by using our online
loose patch order form or you may download the form
and mail or fax the order to us. Your patches
will be sent UPS to the address you
provide on the order, so please do not give a PO
box; UPS must have your physical address.
Patches take about 4 weeks to receive and any
cleaners that does alterations can sew
them on for you. |
| |
| 12. What is your mailing address? |
All American Letter Jackets
P.O. Box 41448
Houston, TX 77241-1448 |
| |
| 12. What is your fax number? |
| 832-912-8706 |
| |
| 13. What is your phone number? |
| 832-912-8007 |
| |
| 14. What are your office hours if I have more questions? |
| Monday – Friday from 9:00am to 5:00pm |
| |
